.png)
JESSICA DAWN
Our Policies
To make the fun side possible we have developed our policies to protect your product and ensure high standards through every step of the process.
Shipping
Through the website jessicadawn.art we offer FREE SHIPPING AUSTRALIA WIDE for all artworks. Our honour from our production team has been transfered to our valued customers as a sign of appreciation.
Shipping times are between 4 - 10 days, a tracking link will be sent to you once shipped. You will be notified if works may require different time frames due to special circumstances.
INTERNATIONAL SHIPPING by request, please ask for a quote.
​
INTERNATIONAL SHIPPING is available through the Singulart platform as per their terms and conditions.
Privacy
If we collect your sensitive information, we will do so only with your consent, by law we take appropriate measures to protect the security of this information. Your information will not be shared outside this business, and the business will honour your request to remove information if so needed.
Returns and Refunds
We have the upmost confidence in our production and couriers, however if your work does arrive damaged or with a genuine printing defect please notify us within 14 days of delivery of your work. Kindly email us with photos of the issues within this timeframe and we will advise on the next steps.
Refunds can will be applicable if addressed in this timeframe. Any issues outside of this will be hard to determine due to possible impropper care.
Refunds will not be applicable for change of mind.
Deposits if required are non refundable.
For Terms and Conditions view here..
A note from Jessica
Thank you for considering my work for your personal artwork. This is a meaningful process and I will take every measure to ensure the outcome is heartfelt and wholesome. If there is anything that is not mentioned that you may be curious about please feel welcome to contact me with your requests and questions.